You are here:

Pay as you go products & services

Ask a question:
Rank 1: Guest
Posts: 2
Registered: ‎08-02-2017

undelivered reward gift

I spent 2000 reward points on an Amazon voucher. This has not arrived yet.

Stupidly did this before and no joy then. So 4000 points wasted

Message 1 of 3 (3,605 Views)
Rank 44: Oracle III
Posts: 7,572
Registered: ‎20-08-2012

Re: undelivered reward gift



Either CS on 191 or Live Chat (via Contact Us page) should be able to sort this out for you. If you still have the reference number for your original Rewards redemption, they should also be able to investigate this for you.

Message 2 of 3 (3,585 Views)
Rank 1: Guest
Posts: 2
Registered: ‎08-02-2017

Re: undelivered reward gift

Found it in spam mail thanks. This is what happened to previous one I expect but too late as deleted some time ago. Will know in future

Message 3 of 3 (699 Views)
Got a question?

Get help and technical support on Vodafone's devices, products and services from our online community

If your question relates directly to your account or mobile number please contact our customer services team.

My Vodafone

Stay in control of your spending and manage your account online.

Log in

Register for My Vodafone

Top up