Pay as you go services

[natapoto]

hi,

i have a iphone4 and a microsim from vodafone. I have pay as you go and topped up with £10.

Normally I should only pay for calls. 

Anyways, I haven't called or sent sms but  I may have used 3G for the web.

1 hour later, I checked again and the balance was only £9.30

can you advise?

[mari1970]

Hi, if you are already opted in for the Text and Web Freebee it can actually take up to 24 hours for your allowance to be applied, it may well be that you have not received this yet

[natapoto]

This morning another £1 is gone, and haven't used the phone overnight at all.
Text and web freebee was on for like 2 months now,

Where to call?

[Lee]

Hi there natapoto,

Are you still having problems with your credit disappearing? I'd like to take a look at this so I've sent you an email. Please reply with the requested details and we'll be in touch.

Cheers,

Lee

eForum Team

[natapoto]

Lee,

i haven't received an email from you yet,

thanks,

[natapoto]

now I did, thanks,