22-03-2012 10:45 PM
I am really confused by this issue! When I'm on hoiday in europe/middle east, I want to to be able to use my PAYG mobile (which I will be carrying with me), to pick up calls diverted to it from my BT landline in the UK.
Now I know that I can do this when I'm using my PAYG mobile in the UK, but I have been told that my mobile won't pick up calls diverted to it from my BT landline if my mobile is overseas. Is this really true in 2012??? It seems archaic!! Can I get round this problem??
Solved! See solution
23-03-2012 08:32 AM
If it is a case of doing a sequence of numbers followed by your mobile number, try replacing your mobile number with 00447xxx instead of 07xxx
I'd have thought this would be better on a BT question forum as it sounds to be a limitation with their service, and not one of your vodafone payg handset, as that will work while abroad.
27-03-2012 02:21 PM
Sorry - I didn't make myself clear in my original post.
The idea is to divert calls from my BT landliine to my PAYG Vodofone mobile before I leave the UK for overseas.
I have an arrangement with BT for a call divert service, and I operate it by entering a code on my BT landline so that all calls to that number are then diverted to my mobile number if I am away from home. I can only divert calls over to my mobile, and then turn the divert off again from my landline, not from my mobile. This is becasue the facility is a service offered by BT, not Vodofone.
In the UK this system works fine. However Vodofone call centre staff tell me that calls redirected from my BT landline number to my mobile cannot be picked up by my mobile if I have it with me overseas. Can this really be true????
27-03-2012 02:28 PM
As long as the BT divert service is dialling your mobile phone directly, I can't see how it would not work as it does not know where your mobile is at the time... It calls a number, the network routes it to the handset, you answer.
If the divert is on in the UK, on your handset, does it show the original caller ID, or your home number, or something else?
28-03-2012 02:00 PM
01-04-2012 10:49 AM
If the divert is on in the UK, on my landline handset, any call I receive on my mobile (correctly) shows my home number, whatever the source of the original call.
I agree with you, I can't see why it should work. But the Vodafone call centre staff insisted that it wouldn't - even the line manager said it wouldn't. I'm hoping the Vodafone tech staff might be alble to shed some light on the issue.
01-04-2012 11:08 AM
02-04-2012 06:17 PM