28-01-2012 09:09 PM
If you are having problems topping up then your quickest option would be to give Customer Care a call during opening hours on either 191 from your phone or 08700776655 from another line. They should be able to resolve any issues for you.
Alternatively the Tech Team should respond to your post in the next couple of days
31-01-2012 12:56 PM
My apologies for the delay in responding to you however, can you confirm if you are still experiencing any issues?
If you are then please take a look at the private message that I have sent you for details on how to get in touch with one of the team to get this investigated further.
If you have any feedback on how I have answered your query today, please complete our short feedback survey.
I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.
If you see a helpful post, please click the 'kudos' button to thank the author. If a post solves your query, please click the ‘Problem solved’ button. This helps others find helpful answers in the community too.