13-08-2011 10:30 AM
I just tried removing content control this morning through my online account using my credit card. It has accepted my credit card details and credited my account £2.50, but when I went to remove it (turn it off) I recieved this message:
"We're sorry, but you are not permitted to change this setting. Please contact Customer Services"
Could anyone help me?
15-08-2011 09:06 AM - edited 15-08-2011 09:09 AM
I am sorry to see that the Content Control has not been removed.
So that we can help with this I have just sent you an email. If you can reply back to that with the relevant information I am sure we can help further with this.
15-10-2011 02:58 AM
25-10-2011 03:10 PM
20-04-2013 06:08 PM
It seems everybody who tries to have content control removed fails I too have tried gone thro all secrurity including credit card charge also called into vodafone shop and was told to give it 24 hours still no joy mine is a wifi dongle so cannot ring 191 what next?