03-04-2012 11:50 PM
I am a new customer, in fact ive only had my phone for a month!! In that month i have put over £50 into my top ups!! I cant keep up with my text message needs. Im subscribed to the £15 top up option. Do i have to wait a month to get a renewel on my text alowance??!! Why dont i get an allowance every time i put in credit..its driving me insane?? Is there an option for unlimited text messaging on pay as you go?
If i have to put in £20 per week i will be moving to another network or im going to consider one of the cheap sims out there who offer unlimited texting!! Im so annoyed that i wasnt told my freebee wouldnt reset every time i top up!!!
04-04-2012 07:17 AM
The text and web Freebee is valid for 30 days after which time, texts will be charged at the standard rate.
Please see the following link for further help and information.
If you top up £20 per month, you will get 3000 texts.
05-04-2012 08:50 AM
Thank you for your post and a very warm welcome to the eForum.
Wow, that's a lot of texts to be using and I can see that our expert AnnS has provided some excellent support (Thank You).
You mention that you may consider a SIM only package which I believe may be a better option for you if you are spending that amount on TopUps and if you would like one of our sales team to get in touch and discuss your options please follow the Private Message that I have sent to you and one of the team will be in touch as soon as we can.
You can find your PM inbox here.