17-06-2012 10:50 AM
20-06-2012 12:07 PM
Thanks for your post. It's disappointing to read that you've experienced so many difficulties with your contract termination and subsequent roaming setup on PAYG. We'll do all that we can to help.
As all of your questions require access to your account we'll need to speak to you directly. I've sent a private message with details of how to contact our team so that we can ultimately get all of this resolved for you. I can assure you that we would never purposely obstruct or delay any processes to ensure that you have the required features on your account.
You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.
21-06-2012 07:12 AM - last edited on 21-06-2012 08:58 AM by Matt
Hi Simon, thanks for reply. I can't access the PM on the forum. Could you PM me via facebook or send to my email: (removed for security) - which is the email associated with my phone number/account. Thanks James