You are here:

Pay as you go services

Ask a question:
Reply
Rank 1: Guest
Posts: 5
Registered: ‎24-06-2010
Accepted Solution

How to check minutes

Hi
I am on PAYG
On the 14th I opted in to Freebee Minutes
I received a txt confirming this and saying I would receive another when minutes were added
Subsequently I topped up £10
How can I check that the free minutes are active?
 Thanks

Message 1 of 2 (1,715 Views)
Posts: 4,632
Thanks: 3,819
Solutions: 219
Registered: ‎20-08-2012

Re: How to check minutes

If you call 2345 you should hear your current balance, and then whether you have an active Freebee, with details of how much of your allowance remains and the expiry date. My impression is that I am promised more texts than I actually receive on matters such as top-ups and activations, so I wouldn't necessarily regard the lack of a text as significant

How long since you topped up? It can take up to 24 hours to activate, but after that it's possible that there has been some glitch over activation. Live Chat would be able to help - go to the Contact Us page and look under 'Ways to get in touch' or post back here if you need help from the Tech Team.

Annie

Community Champion.png     Signatures3.png  

Signatures1.png  Signatures2.png

Message 2 of 2 (1,700 Views)
Help and Support
Need more credit?

Top Up

It's easy to top up online.

Top up
Vodafone Freebee Rewardz

Vodafone Freebee Rewardz

Earn Rewardz points every time you top up.

Grab or grow your points