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06-01-2012 05:47 PM
Still being charged on Text And Web Freebee after 24 hours..
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Yesterday evening, I went to my Vodafone store, and bought a PAYG sim for my iPhone 4S.
They added the Text & Web freebee, and I paid for a £10 topup, which I got a voucher code on my receipt for.
When I got home, I used the code to top my phone up.
Its nearly 24 hours later, and my credit is down to £6.43 !
I've only sent a few texts, and most of my browsing has been down via wi-fi.
Can this be checked for me please? Thanks.
Tim.
06-01-2012 09:07 PM
Re: Still being charged on Text And Web Freebee after 24 hours..
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It can be fixed, a Mod will have a look I am sure, alternatively send an email via the Vodafone web site, a response is normally given within 24 hours.
10-01-2012 09:21 AM
Re: Still being charged on Text And Web Freebee after 24 hours..
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Hi timinireland,
I have taken a look at this for you and can see that everything is now resolved for you as the pack is now active.
If I can offer any further assistance please let me know.
James
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