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Rank 1: Guest
Posts: 1
Registered: ‎25-01-2012
Accepted Solution

To Check Credit

Just a quick one !!! what do I input into my pay as you go Vodafone Smartphone to check my credit and existing texts, internet ????


Thanks in advance


Aimee :smileyhappy:

Message 1 of 6 (179,726 Views)
Rank 34: Scholar III
Posts: 1,760
Registered: ‎08-01-2011

Re: To Check Credit

Hi Aimzz,

You can call *#1345# to check your balance

Message 2 of 6 (179,693 Views)
Rank 1: Guest
Posts: 2
Registered: ‎18-09-2013

Re: To Check Credit

Why isn't 1345 working? I haven't been able to check my balance for weeks, and therefore don't know what I've got left on my Freedom Freebie - Costs and Usage site also down on the website. Val.

Message 3 of 6 (151,877 Views)
Moderator (Retired)
Posts: 23,636
Registered: ‎21-07-2008

Re: To Check Credit

Hi valsieff,


This should now be working.


If not can you also try calling 2345 to see if this is available as it should give you the information you’re after?



I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.

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Message 4 of 6 (151,695 Views)
Rank 1: Guest
Posts: 1
Registered: ‎11-11-2013

Re: To Check Credit


i am having the same problem, cant check my balance using 2345 (calling or texting) or by logging on the web. this is very frustrating, its been going on for few days, i dont know when freedom pack expires, please advise.


Message 5 of 6 (142,627 Views)
Posts: 7,058
Topics: 154
Thanks: 148
Solutions: 178
Registered: ‎13-01-2010

Re: To Check Credit

Hi katarinaly


I'm sorry to see you're having problems trying to check your balance. I've tested 2345 and it appears to be working fine. If you're still unable to get through pop me a message here and I'll be in touch.





Message 6 of 6 (142,589 Views)
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