20-04-2012 11:26 AM
I have tried about 5 times to top up on my phone today and i keep being told that my card "cannot be autherised at the moment" and the same thing has happen online,what is going on????? never had any trouble topping up yesterday!!
20-04-2012 11:55 AM
This is probably because you used the same card to top up today when you only used the card to top up yesterday.
Try topping up using a different registered card or use an alternative method to top up. You will be able to find all the alternative way to top up from the following link from the website.
21-04-2012 06:54 PM
30-05-2012 05:18 PM
31-05-2012 02:36 PM
We can give you a call take the payment and apply the top up for you however before we can do this I have sent you a private message containing further information we will need to give you a call
Reply back with all the information needed and we'll be in touch.
P.S You can find your PM inbox here.