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Rank 1: Guest
Collton
Posts: 2
Registered: ‎17-05-2011

Top Up not working?

Is anyone having trouble with Top Ups tonight? I can't top up from either phone or Vodafone website....

Message 1 of 4 (2,730 Views)
Rank 1: Guest
farcough
Posts: 2
Registered: ‎17-05-2011

Re: Top Up not working?

Have had same problem since Friday and vf don't know how to deal with it. Last email of 6 said 'buy a voucher'. Cheek!!!

Message 2 of 4 (2,724 Views)
Rank 34: Scholar III
mari1970
Posts: 1,760
Registered: ‎08-01-2011

Re: Top Up not working?

Hi, have you actually tried calling Customer Care on 191 to see what the issue is? If you have been trying to top up with a credit/debit card and  there are any problems with that then they will be able to have a look and see what is wrong..



Message 3 of 4 (2,718 Views)
Rank 1: Guest
farcough
Posts: 2
Registered: ‎17-05-2011

Re: Top Up not working?

Yes I did - thanks for the condescending reply. I ended up in a speech application loop that went nowhere.
Message 4 of 4 (2,704 Views)