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Peer III
WelshPaul
Posts: 49
Registered: ‎06-12-2010

Re: TopUp Direct account is on hold???

Ok thanks for the info, feel better after my rant though! :smileyvery-happy:

 

I'll email some time next week as i'm off out to get wrecked now.

 

Happy New Year All!!!

Message 21 of 24 (1,618 Views)
First Poster
redlance
Posts: 1
Registered: ‎10-02-2011

Re: TopUp Direct account is on hold???

can you send me 3 swipe cards because the shops do not have them in at all thank philip

Message 22 of 24 (1,553 Views)
Tech Team
Wayne
Posts: 14,474
Registered: ‎04-08-2008

Re: TopUp Direct account is on hold???

Hi redlance and welcome to the eForum

 

Thanks for your post here. I'm afraid we don't stock the swipe cards to send them out to you. However, I'm sure the store will have them back in soon.

 

Alternatively you could sign up for an online account to top up when ever you like. Just head over to our My Account sign up page.

 

Thanks

 

Wayne

 

eForum Team

Message 23 of 24 (1,532 Views)
Occasional Poster
grahamglos
Posts: 15
Registered: ‎09-10-2008

Re: TopUp Direct account is on hold???

[ Edited ]

If I'm going to jump on the bandwagon about staff training for Vodafone, then I have about a billion issues where staff have either deliberately lied or misled me, and many other issues which would make constructive feedback for staff!

 

I don't know if your problem ever did get fixed, I raised an issue on in August which still isn't resolved. Been waiting for a call back from someone for nearly 6 weeks now.Patience gets you nowhere.

 

That said, Otelo have been very helpful in dealing with my complaint and I assume Vodafone will get their act together at some point in the future - at least for me, anyway!

Message 24 of 24 (1,500 Views)