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Occasional Poster
LaydeePunch
Posts: 3
Registered: ‎17-12-2011
Accepted Solution

Unknown charges on PAYG

Hi, every day since I've gotten my phone I've been charged £1- what for, I have no idea. I haven't made calls OR sent texts and simply checked facebook once within a period of 24hrs and yet my credit still went from £2.20 to £1.20. I'm a PAYG- I'm on that plan because I can't afford £30 a month just for something I'm not using- someone help! : (.

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Elite II
AnnS
Posts: 9,889
Registered: ‎25-03-2008

Re: Unknown charges on PAYG

Hi there

 

If you are accessing Facebook from your mobile, you will be making a connection to the internet and without a web pack, you are being charged the daily rate of £1.00 per day for internet access.

 

Vodafone do an excellent Freebee, the text and web, where if you opt in and then top up with a minimum amount, you will get free text, plus your web/internet access.

 

You will be able to find all the information on text and web on the following link from the website :

 

Vodafone Text and Web Freebee

 

You will be able to find all the information on accessing the internet from your mobile phone on the following link :

 

Vodafone Data Costs

 

 

Ann

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