Pay as you go services

[nandreev]

I am a PAYG customer and I signed up by mistake for Vodafone Family. I haven't created any group. Will I still be charged? How to unsubscribe? I tried calling 34444 but there was no unsubscribe option.
thank you

[welshrosco]

How long before the subscription ends as u pay via top up and to cancel call 191, the option u tried 34444 should work unless within 3 days before end of the monthly payment. The only other way is to go to www.vodafone.co.uk/vodafonefamily

[Trev]

Hi nandreev

You should receive a SMS confirming your sign up, if you've completed. If you've got a "My Vodafone" account, you can check, administer and cancel your Family subscription from within this, if not, just sign up and register and you can then access from there.

Let me know if you've any further questions.

Regards

Trev
eForum Team