Support:

Pay as you go services

Ask a question:
Reply
Rank 1: Guest
Ericdb
Posts: 1
Registered: ‎15-10-2011

Vodafone Live Customer Care Chat

Can someone please send me the link for the vodafone customer care livechat? I have used this service twice, and was very helpful but I can find it again.

Message 1 of 19 (24,128 Views)
Rank 20: Instructor IV
RupertTheFridge
Posts: 372
Registered: ‎11-06-2010

Re: Vodafone Live Customer Care Chat

Don't think there's a link. If there is I've never seen it. I think this is just available for sales. It tends to pop up as a option if you are searching through the vodafone online store, and that's the only place I've seen it.
Message 2 of 19 (24,120 Views)
Rank 1: Guest
Mi1rafiq
Posts: 3
Registered: ‎03-12-2011

Re: Vodafone Live Customer Care Chat

Hi I'm looking 4 new contract
Message 3 of 19 (23,284 Views)
Rank 1: Guest
Mi1rafiq
Posts: 3
Registered: ‎03-12-2011

Re: Vodafone Live Customer Care Chat

Hello
Message 4 of 19 (23,279 Views)
Tech Team
Tech Team
Kay
Posts: 7,515
Registered: ‎04-11-2008

Re: Vodafone Live Customer Care Chat

Hi Mi1rafiq, 

 

Apologies for the delay, we're extrememly busy at the moment but would be happy to discuss a new deal with you. 

 

An email is on it's way, please reply with the details and a member of the team will be in touch as soon as we can. 

 

All the best, 

 

Kay

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 5 of 19 (23,171 Views)
Rank 1: Guest
Mi1rafiq
Posts: 3
Registered: ‎03-12-2011

Re: Vodafone Live Customer Care Chat

I'm a o2 customer looking 4 a new contract
Message 6 of 19 (23,164 Views)
Rank 1: Guest
Michael8811
Posts: 4
Registered: ‎15-04-2013

Re: Vodafone Live Customer Care Chat

I already required for unlock my I phone 3GS nearly 18 month ....until now my i phone 3GS still lock....very despair with vodafone
Message 7 of 19 (11,585 Views)
Rank 1: Guest
Michael8811
Posts: 4
Registered: ‎15-04-2013

Re: Vodafone Live Customer Care Chat

Now I also need to unlock my I phone 4s as well co I already upgrade to samsung s4.....
Message 8 of 19 (11,584 Views)
Rank 1: Guest
Michael8811
Posts: 4
Registered: ‎15-04-2013

Re: Vodafone Live Customer Care Chat


Wait for 18 months for unlocking my I phone 3GS ...
:smileysad:
I walk to vodafone shop twice and the problem not been solve
Message 9 of 19 (11,580 Views)
Rank 1: Guest
Michael8811
Posts: 4
Registered: ‎15-04-2013

Re: Vodafone Live Customer Care Chat

I want the problem been solve and I was 8 years with vodafone .....is that this kind if customer service to customer
Message 10 of 19 (11,579 Views)
Tech Team
Jenny
Posts: 8,192
Registered: ‎29-07-2008

Re: Vodafone Live Customer Care Chat

Hi Michael8811,

 

I’m sorry to see you’re having problems unlocking your phone.

 

You can request your Network Unlocking Code (NUC) online. Just click the link. :smileyhappy:

 

Thanks,

 

Jenny

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 11 of 19 (11,531 Views)
Rank 1: Guest
mombez007
Posts: 1
Registered: ‎28-02-2013

Re: Vodafone Live Customer Care Chat

My mobile has just said, "sim card registration failed" and that's it I no longer have a phone it's not working anymore! The only way I can get help is online, so seeing that there's no live chat will someone from customer services please advise me on here. I've had my sim card for over 4 years and it is registered I don't get what just happened.

 

Message 12 of 19 (10,288 Views)
Tech Team
Tech Team
Kay
Posts: 7,515
Registered: ‎04-11-2008

Re: Vodafone Live Customer Care Chat

Hi mombez007, 

 

We'll need access to your account to see what has happened. 

 

Take a look here for how to get in touch and we'll be happy to look into this further. 

 

Thanks, 

 

Kay



I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 13 of 19 (10,223 Views)
Rank 1: Guest
phatb
Posts: 1
Registered: ‎10-09-2013

Re: Vodafone Live Customer Care Chat

can someone please get i contact with me as i live in ip24 and my signal was down for 4 days and wasnt able to use my bundle of £10 and i have to renew it by the end of the month and i havent even used half the data or the messages what i get so i would like to be refunded and something given to me 

many thanks 

clare

Message 14 of 19 (6,947 Views)
Tech Team
Sukhi
Posts: 5,714
Registered: ‎13-01-2010

Re: Vodafone Live Customer Care Chat

Hi phatb

 

You can contact the team here :smileyhappy:.

 

Thanks

 

Sukhi

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 15 of 19 (6,881 Views)
Rank 1: Guest
weechantelle
Posts: 2
Registered: ‎01-04-2014

Re: Vodafone Live Customer Care Chat

Can someone please give me the link to live chat with an advisor cant find it anywere?
Message 16 of 19 (959 Views)
Rank 50: Grand Master
drey_p
Posts: 10,950
Registered: ‎13-10-2009

Re: Vodafone Live Customer Care Chat

It's available via the Contact Us link at the bottom of every page.  Make sure that you click through all the options in order to get to the LiveChat link.


Has my post helped you? If so please click the Thumbs Up button!
:smileywink:
Message 17 of 19 (950 Views)
Rank 1: Guest
weechantelle
Posts: 2
Registered: ‎01-04-2014

Re: Vodafone Live Customer Care Chat

Hi it doesnt give me the link
Message 18 of 19 (926 Views)
Tech Team
Gemma
Posts: 1,127
Registered: ‎21-11-2013

Re: Vodafone Live Customer Care Chat

Hi weechantelle,

 

Live help can be found here.

 

As drey_p confirmed, you’ll need to select the options before it will bring up the option to chat with them.

 

Is there anything my team can help with?

 

Thanks,

 

Gemma

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 19 of 19 (842 Views)