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Rank 1: Guest
markhillary
Posts: 3
Registered: ‎10-08-2009

You have reached the maximum number of topups on your account?

I have 20p left on my account. I have a card registered. When I try to topup I get this message: "You have reached the maximum number of topups on your account?"

 

What does it mean? And how can I topup - I need some credit on the phone!

 

Thanks,

Mark

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Rank 6: Frequent Poster
ukedge87
Posts: 119
Registered: ‎16-09-2010

Re: You have reached the maximum number of topups on your account?

How are you trying to top up? Through My Account or dialling in?
Message 2 of 5 (4,116 Views)
Rank 1: Guest
markhillary
Posts: 3
Registered: ‎10-08-2009

Re: You have reached the maximum number of topups on your account?

Hi, dialling in using 2345.

It was a contract number before and only just went to PAYG - has been topped up once before with a card that was registered. Now it doesn't work for this strange reason...

Message 3 of 5 (4,098 Views)
Rank 6: Frequent Poster
ukedge87
Posts: 119
Registered: ‎16-09-2010

Re: You have reached the maximum number of topups on your account?

Try topping up through My Account online?
Message 4 of 5 (4,093 Views)
Rank 47: Master I
AnnS
Posts: 11,410
Registered: ‎25-03-2008

Re: You have reached the maximum number of topups on your account?

You may like to take a read of this previous thread which could answer your enquiry.

 

http://forum.vodafone.co.uk/t5/Pay-As-You-Go/Can-39-t-Top-Up-My-Credit/m-p/656743

 

 

Ann
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