Support:

Pay as you go services

Ask a question:
Reply
Rank 1: Guest
bigtan1973
Posts: 1
Registered: ‎08-11-2013

cant burn credit for free weekend calls

as above unable to burn 7p credit to recieve free weekend calls 46786 number cutting off after exactly 10 seconds and have tried at least 20 times been able to burn before with no problem for YEARS although had trouble doing so last few times being in this position although somehow got my free calls

 

Message 1 of 2 (937 Views)
Tech Team
Tech Team
Kay
Posts: 7,559
Registered: ‎04-11-2008

Re: cant burn credit for free weekend calls

Hi bigtan1973, 

 

Can you try calling 2345? This should tell you have much you need to spend to qualify and give you the option to burn the credit. 

 

Let us know how you get on, 

 

Kay

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 2 of 2 (890 Views)