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First Poster
triblex911
Posts: 1
Registered: ‎28-07-2012

international call disconnected

Hy

Problem:

When i'm calling to a landline(mobile working), i'm get Disconnected straight away...

I tried on few diffrent phones(Blackberry 8900/galaxy s gt-i9000), and same problem.

before, everything was working perfectly.

 

in settings Barring Disabled

 

any ideas?

 

blackberry 8900

#330*0000# gives me an error "Supplementary service error: Subscription violation"

 

sorry, bad English.

 

 

 

 

 

 

Message 1 of 2 (828 Views)
Tech Team
James
Posts: 18,461
Registered: ‎21-07-2008

Re: international call disconnected

Hi triblex911,

 

Thanks for the post here.

 

As the issue remains in a different handset it would suggest either a network or a SIM card issue.

 

I would firstly recommend a new SIM which can be obtained form you local Vodafone store that will also transfer your account onto the new SIM for you.

 

If this issue continues then we will need to look at the account.

 

So we can do this simply follow the instructions that I have sent to you via PM and one of the team will be able to see what is happening for you.

 

You can find your PM inbox here.

 

James

Message 2 of 2 (806 Views)