17-09-2013 03:58 PM
Its has just taken me , yet again, over 40 minutes to top up my phone online.
My account login rejects my login mutiple times - always showing an Oracle login failure and suggesting I contact the system adminstrator - rubbish .
the 'quick' top up pages kept suggesting I buy a pack from a non- existant list of packs then insisted I buy a pack before going any further. Rubbish again.
eventually , again, I changed my account password and after going through that process it let me top up.
Its very simple vodafone, Online - I provide the number, I provide card details and it TOPS UP - what is so difficult ??
There are 1000s of similiar complaints - the alternative is to go elsewhere.
Its bad testing and bad implementation of simple top up services, sort it out.
17-09-2013 06:32 PM