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thanks for update. Maybe I'll try the same. I was contacted last week after I posted again to be told they couldn't help and to call customer services. Don't they realise that we have all done this repeatedly and still no valid code. Just keep going round in circles. Letter to CEO it is then.
That's not good enough. You have my experience (and I think others' now) as a precedent for receiving a valid Amazon voucher - if you want any backing up, I'm happy to do it.
I've emailed Social Media Comms at Newbury (Natasha) today to point out that not everyone who is entitled has now received their valid Amazon code and that the problem is therefore outstanding.
I can't think of any suitable non-swear words. For heavens sake what planet are you Vodafone staff all on? Do you actually read any of the posts put on here? What on earth do you expect me to say that I haven't already said? I'm changing providers.
But I have been in touch - can you read? Have I said I've received my voucher? Yes, I have. Do you ever communicate with Social Comms? Again, do you read posts? Does anyone at Vodafone have an ounce of sense? The only reason I was successful in starting the process of getting Amazon vouchers sent out to all who are entitled is because I wrote to your CEO pointing out that the position as it stood could lay the company open to accusations of fraud.