cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Top up

Beckyaxonn
1: Seeker

I put £20 credit on my phone for a bundle and sent "BVB20" to the number I got told too, and it still hasn't came on and the £20 credit is still there?

1 REPLY 1

Annie_N
Community Champion (Retired)
Community Champion (Retired)

As far as I'm aware, sending a text BVB20 to 49501 is to renew an existing bundle early. I'm truly not sure whether it also works if you are wanting to buy a bundle for the first time. Do you already have a bundle running? If so, and you have now topped up, it should renew automatically when the 30 days are up. See http://support.vodafone.co.uk/Vodafone-products-and-services/Pay-as-you-go/Big-Value-Bundles/4829083... and the other questions adjacent to it, to see if that answers your question. Otherwise, can you give a bit more detail about what bundle or tariff you're on at present?