Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

PAYG online topup and mobile topup are not working!

Hi, I just used the online topup system for PAYG and it keeps returning "Unable to Top Up this mobile number". For the number I have and had for 9 years. ???When I tried to call 2345, I keet receiving a dumb message asking to confirm the mobile numbe...

lear994 by 2: Seeker
  • 235 Views
  • 5 replies
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eSIM on Pay as you Go

Hi Vodafone,The information on the website states that esim is not available to PAYG customers but I have to option in MyVodafone to change my SIM into an eSIM. What happens if I try to switch a PAYG from a SIM to a eSIM trough that MyVodafone proced...

catean by 10: Established
  • 51335 Views
  • 47 replies
  • 0 thanks

Got a free SIM. Can't select a PAYG+ plan.

Hi everyone. I am a new customer to Vodafone. I have received a free SIM that I ordered from the website. I have registered the number on the Vodafone website but when I go select a plan, I cannot select a PAYG+. I don't want a big bundle as they don...

port number to vodafone

Afternoon,is the website to have your number ported from another network to vodafone down? when i go through the page is diverts me everytime to downlaod the my vodafone app.Kind regards

Resolved! PAYG Plus APN settings

Evening,Just got my PAYG Plus sim through the post today and started using it.  What are the APN settings for PAYG Plus?Kind regards

Resolved! Can I put money on someone elses phone?

Am I able to put credit on someone else's phone?I ask because my elderly mother usually uses her bank card to put money on, but it's not working right now, probably some kind of security lock. Of course we need to sort the bank card, but in the meant...

julianH by 3: Seeker
  • 396 Views
  • 2 replies
  • 0 thanks

No 4g on my iPhone

Hi I’ve just changed from pay monthly to pay as you go and now my 4g isn’t working I’ve tried all the steps and spoke to an advisor still no luck any ideas what else I can try? changed my APN all ready