A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Why is my credit zero when I topped up £10 last month and haven't made any calls? I'm semi-disabled and housebound so only got the phone for emergencies. I paid in £10 top up on June 1, 2023. Just checked and it's zero! Yet I've not used the phone! W...
I bought a Vodafone PAYG sim in Turkey to receive my Turkish bank's OTCs. That worked fine while I was in Turkey even without payg credit. Now I am in UK and cannot receive any OTC or SMS . What do I need to do?
Has anyone noticed that their data is being used up way too quickly on Lebara (who use Vodafone)? I used to be with Tesco (O2) and would use 10-11GB a month, switched to Lebara and now I’m close to 1GB every day… I don’t think I’ve changed my usage i...
Intending to buy a Vodafone sim on a Pay As You Go plan for use in Pakistan. I will be in Pakistan year round so am I right in saying that my sim will not be inactivated and provided that my mobile data roaming is turned off, I can also receive calls...
Wanna make calls to UK. I have a VI unlimited pack but it doesn't let me call since my main balance was only 30 Rs. I recharged on VI for 100 Rs. Made the call.Barely talked for 30 seconds before the call was disconnected. I checked the main balance ...
I am trying to use my debit card to top up my Vodafone payg. It appears easy enough, but:1) when I try to register the card in the My Vodafone app my bank authorises it, but the card does not appear in the app.2) when I register the card via the Voda...
Today i bought a new iphone 13 and put the sim in however it does not work and says no service. I downloaded the my vodafone app and it said i had no pay as you go account. This tells me that the person in the shop did not activate my sim or somethin...
I’m travelling to the UK for 3 weeks on holiday and would like to purchase a SIM card online for that purpose. I won’t be renewing it. Looking for 10+GB of data and allowance for calls and texts. I have an Android phone and used a Vodafone 7 day SIM ...
I live in USA. I am traveling to London, Paris and Ireland for 17 days total. I am looking at purchasing a sim for use on my trip. Can I stop in a Vodofone store and have someone switch out my sim and set up pay as you go plan right when I arrive...
I had a Pay Monthly contract with Vodafone which came to an end in December 2022. At that point I requested for the number to be moved to a Pay As You Go plan, which Vodafone did in January 2023. Since January 2023 I have been using my Pay As You Go ...
