Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Locked out of MyVodafone

I migrated to Vodafone a few days ago. I set up a MyVodafone account and could access it perfectly well. I then arranged to transfer my old number which took effect today. I now cannot access MyVodafone. When I try to log in it demands that I verify ...

MyVodafone and PAYG

I have two pay as you go phones with Vodafone. One for myself and one for my daughter. Is there a way to merge the accounts so that both numbers show up in the MyVodafone app?It would be helpful to be able to see my daughters account and be able to t...

seola30 by 2: Seeker
  • 2180 Views
  • 1 replies
  • 0 thanks

number disconnected

hi,it seems my number has been disconnected. is there a way to get it back? thanks

mnum by 2: Seeker
  • 618 Views
  • 0 replies
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New Prepay sim, auto Bundle without requesting

Yesterday I arrived at Gatwick and bought a new sim, the app wasn't working so I called and thought might as well add £50 so I don't run out. I tried to pick the £15 bundle but the system went offline for a while with an error message on the app, the...

star99 by 2: Seeker
  • 957 Views
  • 1 replies
  • 0 thanks

always broken

why is the top up line always broken in the small hours its always happening and i think for a massive company like vodafone its totaly wrong

URGENT - PAYG SIM invalid - need reactivate - thank you

Hello, this is urgent as I am travelling outside the UK and suddenly find my "pay as you go" SIM "invalid". My friends and family use this number to contact me. I have been using this sim for almost 10 years although not been using it very frequently...

Lucy_L by 2: Seeker
  • 1537 Views
  • 1 replies
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Changed big value bundle.

Hi,I changed my big value bundle a couple of days ago from £5 to £10, I keep getting texts saying my old £5 bundle will renew tomorrow. My account dashboard shows my allowances for both bundles and says it will reset tomorrow, but that was my old bun...

I need help

I’ve just brought a pay as you go sim. And I chose a £30 a month plan however when I checked my coda phone app it’s saying I will be charged the £30 a month and £1 a day for unlimited calls and text which I have in my 30 day bundle. And apparently I ...

Activation

Hi, I activate my VOXI SIM card using a promo code. but the SIM is not active and the promo code is invalid now. It keeps saying emergency call only and do not let me use data or send any massages. I completely know the password I set. but I do not h...

Hengame by 2: Seeker
  • 1315 Views
  • 2 replies
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FALSE ADVERTISING!!!! (Data allowance)

This is an absolute joke and will be reporting you to trading standards!!!!Your 2345 number clearly states £30 BVB = 300GB of data.I purchased this today and only got 100GB.I called customer services and did web chat to be told “oh this is a mistake,...

CDym by 2: Seeker
  • 1611 Views
  • 5 replies
  • 0 thanks