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nuc code problem

carolanne76
2: Seeker
2: Seeker

been waiting 5 weeks for my phone to be unlocked and have had 3 nuc codes and none of them have worked. i am going demented trying to speak to someone who can help

 

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @carolanne76

 

It should only take the required 30 days of usage and then the Nuc code can be supplied. 

Sometimes there can be more than one code to unlock. 

Please do perservere with Customer Services. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

hi @band of brothers

 

i have waited 5weeks and had 3 codes and none ofthem have worked

 

Becca_P
Moderator (Retired)
Moderator (Retired)

@carolanne76

 

We're sorry to hear your codes haven't worked.

 

I've sent you a private message with details on how to get in touch.

 

Once received, we'll be happy to look into this for you.