Welcome to the Vodafone Community!

Discuss, learn and share how to leverage the power of the crowd and build deep relationships with your customers.

cancel
Showing results for 
Search instead for 
Did you mean: 
496906members
696433posts

Browse the Community

Community Activity

Constant wifi drops ....query smart meter

Hi,I wanted to know if anyone else had had a similar experience to us.We used to have a reliable DSL connection in a medium sized terraced house, the wifi covered the whole house, numerous devices all relatively stable.The all of a sudden our wifi wo...

iano11 by 2: Seeker
  • 36 Views
  • 0 replies
  • 0 thanks

Resolved! eSIM Swap FAILURE

I have  Galaxy Note 20 Ultra, it had my VF eSIM activated.I purchased a new phone - A Galaxy Fold3, and wanted to transfer my eSIM from old phone to new phone. Using the My Vodafone app on the Note 20, I went through all the steps to carry out a SIM ...

jkwelsh by 4: Newbie
  • 14946 Views
  • 45 replies
  • 0 thanks

How to Set up a third party router with vodafone

IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST The first thing you need to do is ask Vodafone for your username and password. live chat with Vodafone is best because you can...

gipjon by 16: Advanced member
  • 169684 Views
  • 365 replies
  • 14 thanks

Running google nest from Vodafone full fibre

I've just had Vodafone full fibre installed to the house and I'm waiting for activation of the line. During lockdown our vodafone router performed very poorly that I replaced it with an old style openreach modem and google nest.I'm hoping that all I ...

Resolved! 2 weeks no activation

I was due to be switched from O2 to Vodafone on 2nd April via PAC code, I chose the ESIM option for my new phone. After 24hrs I got nothing so I messaged Vodafone and they told me to wait another 24hrs, so I did, still noting.They then opened a dispu...

Roaming Destinations

Hi! I'm thinking of taking out a SIM-only deal with Vodafone but I'm confused by the roaming offers.One of the plans would give me ('Xtra') "inclusive roaming in 83 worldwide destinations" - which is the sort of deal I'm looking for. Where I'm strugg...

New Android app what a pile of poop

Okay had no choice in the matter but I now have the all new android app, I'm sorry it isn't fit for purpose at all I think a bunch of monkeys could do a better jobThe problems start at the app not recognising my wifi is active, it is green to.the rou...

1000015171.jpg

Connection dropping playing online games

So, my problems started around a month ago when my internet went down for almost 24 hours. Before this event happened my online gaming experience was such that i would experience frequent connection drop outs, game freezes and crashes. Then my intern...

PACKET LOSS.png
aaron76 by 3: Seeker
  • 666 Views
  • 8 replies
  • 0 thanks

Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

0 Comments

Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

0 Comments

Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...

0 Comments

Intermittent Network Issues Resolved

Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.

0 Comments