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Community Activity

Court Action Against Vodafone

Hi AllHas anyone taken Vodafone to the Small Claims Court? Would like to hear of experiences.Brief synopsis of my situation:- Closed a Vodafone Broadband account due to poor service- Told my account balance was zero by Vodafone- No letters or emails ...

HSS1234 by 2: Seeker
  • 1763 Views
  • 10 replies
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Bulk delete voicemail

I have an Xcover Pro 6 and would like to clear my voicemail (121) messages. There doesn't seem to be much information regarding this function. There isn't a visual voicemail service for Samsung - or at least for my phone - nor is there a specific fun...

Poor Signal

I have been with Vodafone for may years, basically because their network coverage was always good for me. Recently, I presume related to the 3G switch off my reception is very poor, calls breaking up and dropping etc. I spoke to a rep this morning wh...

Ant111 by 3: Seeker
  • 20 Views
  • 1 replies
  • 0 thanks

THG3000 username / password anomaly

2 days ago I had the THG3000 installed for full fibre 900.All was going well until I changed the Username and Password. Username is 2 words no special characters. Password is 12  characters with 1 upper and a special character to meet the standards.T...

P3asa by 3: Seeker
  • 140 Views
  • 8 replies
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FTTP 910 - Is this the norm with Vodafone??

Hi,Looking for some support or suggestions here as I am currently getting very stressed repeating myself to vodafone 2nd line support on a daily basis.I have been with vodafone FTTP for a number of years, first the 100, then the 500 package. I use my...

dazrog by 2: Seeker
  • 92 Views
  • 6 replies
  • 0 thanks

Cancel a SIM only in my old house alarm system

Hoping somoene can help because Vodaphone cant/wont..I had to put a SIM in my home alarm due to the analogue/PTSN cut off. Its a monthly paid SIM (£7). I moved house and left the SIM to allow the new owners to be alarmed until they got settled. The S...

Long delay in fibre connection

Hello,We started a switch to Vodafone on 13 Feb and were visited by BT Openreach a couple of days later who advised that work would needed to be done in our garden to connect the property to fibre we had delayed activation until 11 March to tie in wi...

Mobile data Boost aren’t working

I have 6 Boosts as a part of my airtime plan which give unlimited data for a set time. i am trying to use one as i’m out of data and it’s not working. I text boost to activate it as instructed, i receive the reply that vodaphone are working on it the...

How do I give feedback?

I've been looking on the website and tried the live chat () but can't find anywhere to provide feedback.Just wanted to say that Karim from Tier 2 technical support was great. He was focused on finding a solution to my connection issue and even called...

floe by 2: Seeker
  • 45 Views
  • 1 replies
  • 1 thanks

Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

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Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...

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Intermittent Network Issues Resolved

Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.

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