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Solution

FEC error - acceptable number?

paulhar
3: Seeker
3: Seeker

Router rebooted.

 

PPP session uptime   15 minutes 

Error counter

Indicator nameDownstreamUpstream
FEC Corrections55643322
CRC Error040

Statistics

  Transmitted FramesReceived Frames
Frame Counter3551436439

 

Ping times aren't ideal.

1  [snip]  1.363 ms  1.093 ms  0.726 ms

2  192.168.1.1 (192.168.1.1)  3.053 ms  3.365 ms  3.212 ms

3  host-212-158-250-33.dslgb.com (212.158.250.33)  23.291 ms  26.020 ms  23.434 ms

4  63.130.105.130 (63.130.105.130)  27.465 ms  27.832 ms  27.238 ms

 

20ms to get to the first external hop seems excessive.

 

Streaming bandwidth seems generally fine, but that number of corrections seems high, especially in a short period of time.

 

FEC continues to rise quickly, it was in the billions before the reboot and even in the 5 minutes to compose this email is now showing 7734346.

 

Should I bother raising a case, or would it just be a waste of their time?

1 REPLY 1

Becca_P
Moderator (Retired)
Moderator (Retired)

@paulhar

 

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