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05-12-2016 02:16 PM
Hi
The phone number listed under the help section on the vodafone wallet website is nolonger working
https://www.vodafone.co.uk/explore/apps/vodafone-wallet/index.htm
Please can you update this
05-12-2016 02:23 PM
Hi @Mrjarratt
Please try the link below.
If you cannot find the information you need, please contact Vodafone using Live Chat or come back to the forum.
07-12-2016 03:57 PM
Thank you for flagging this. I've escalated it to the relevant team to be updated as soon as possible.
14-03-2017 12:45 PM
I have had an issue with Vodafone Wallet since the end of Jan17 ... and the app keeps telling me to call 191 .. which I have done, and the case was apparently handed off to Level 3 Tech team ..
After numerous attempts I spoke to someone today, who has advised that I should not call 191 but instead 0845 449 9177 - which is also a chargeable number.
Not sure what steps to take from here.