cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Incorrect Help Phone number - Vodafone Wallet

Mrjarratt
2: Seeker
2: Seeker

Hi

 

The phone number listed under the help section on the vodafone wallet website is nolonger working

 

https://www.vodafone.co.uk/explore/apps/vodafone-wallet/index.htm

 

Please can you update this

3 REPLIES 3

AnnS
17: Community Champion
17: Community Champion

Hi @Mrjarratt

 

Please try the link below.

 

Vodafone Wallet

 

If you cannot find the information you need, please contact Vodafone using Live Chat or come back to the forum.

ChazzD
Moderator (Retired)
Moderator (Retired)

@Mrjarratt

 

Thank you for flagging this. I've escalated it to the relevant team to be updated as soon as possible. 

I have had an issue with Vodafone Wallet since the end of Jan17 ... and the app keeps telling me to call 191 .. which I have done, and the case was apparently handed off to Level 3 Tech team .. 

 

After numerous attempts I spoke to someone today, who has advised that I should not call 191 but instead 0845 449 9177 - which is also a chargeable number. 

 

Not sure what steps to take from here.