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25-02-2017 07:10 AM
25-02-2017 07:20 AM
Hi,
May I ask a few questions.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
25-02-2017 07:44 AM - edited 25-02-2017 07:46 AM
Hi @Alphajo
If it is just O2 numbers, it will need investigating from Vodafone, O2 and Tesco to make sure the calls are being routed to the Vodafone network.
This is going to mean your partner and friend will also need to raise this with O2 and Tesco Mobile.
The best thing to do is to have a live chat, they will be able to look at your account and escalate the issue if necessary.
You can try a SIM swap, it may be a SIM card error.
If you continue to have issues with O2 and Tesco Mobile numbers, please come back to the forum.
25-02-2017 08:08 AM
Gosh @Alphajo
At least that narrows down the problem. Are you able to make calls?
It may be an idea to put your postcode into the coverage checker at the top of the page, there may be a network issue in your location.
Please also check out the template on the thread below and copy and paste the results back. This will give the Team here something to work on.