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Rank 1: Guest
Posts: 2
Registered: ‎19-03-2017

Occupation field error on Vodafone Broadband sign up

Hello,

I'm trying to sign up for Vodafone Broadband but there is a problem with the 'occupation' field on the check out screen. 

This is a blank field that has to be completed with your occupation before you can continue to the next stage. However, when I input my occupation and select continue I'm given an error message that says, "please select your title from the list" - there is no list, only a blank box.

Does anyone know of this issue or have your experienced it too? 

I have tried different browsers with the same result. 

 

Message 1 of 4 (856 Views)
Posts: 20,973
Registered: ‎14-08-2011

Re: Occupation field error on Vodafone Broadband sign up

Hi,

 

I sometimes find similar issues which is because I'm using a phone or Tablet which use a mobile version of firmware. 

 

To get round this I request the Desktop version , disable any content blocker and allow pop ups. 

 

Or if using a Computer then again allow pop ups and check any firewall, security suite or content blocker isn't hindering. 

 

Alternatively a person can call....

 

08080 044 848 for broadband (free from all UK landlines and mobiles) with lines open between 8am and 8pm, seven days a week.

image.jpeg

 

Message 2 of 4 (811 Views)
Rank 1: Guest
Posts: 2
Registered: ‎19-03-2017

Re: Occupation field error on Vodafone Broadband sign up

Thanks for your reply.

I have done all the things you have suggested and still there is a problem, however drop down lists and pop-ups are available throughout other sections of this process and i'm sure this is a website error. 

I will give Vodafone a call. 

Message 3 of 4 (761 Views)
Highlighted
Posts: 20,973
Registered: ‎14-08-2011

Re: Occupation field error on Vodafone Broadband sign up

You're welcome.   Smiley Happy

 

 

image.jpeg

 

Message 4 of 4 (750 Views)
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