Price increase of £3.32 2017

[noelsolutions]

I currently have a sim only plan which I took out in March 2016 on a 12 month contact. Checking the vodafone app I can see an increase of £3.32 per month.

Taken from the website:

If you’re on an existing contract purchased before 5 May 2016 or a Business Premier plan purchased before 5 June 2016, it'll still be covered by our Fixed Price Promise, so you won’t see any RPI adjustment.

[jeffkinn]

Is that a 12 month discount that has now expired?

[noelsolutions]

My discounts are still present expires 13 Dec 2018 and other 30th Nov 2018.

[Amanda]

Hi @noelsolutions

We'll need to check your account, to see what's happening. 

Please come and speak to us on Live help. 

Thanks, 

[noelsolutions]

Customer service quickly cleared up the mistake.

Thanks

[Colleen]

@noelsolutions That's great to hear, thanks for letting us know. 

If there's anything we can help with in the future, please get in touch.