Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

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Phil by Community Manager (Retired)
  • 62816 Views
  • 160 replies
  • 12 thanks

alternative contact number

hi,  when I logged into my main Vodafone account I got the messageand when I click update,  I'm met with this screen  I do not have an additional number that receives security codes,  most of my security code are handled through an authenticator app,...

Screenshot 2023-09-24 at 18.34.14.png Screenshot 2023-09-24 at 18.34.44.png

I have a contract, wife payg.

Hi,Sorry if this is a basic question, but hopefully someone can assist.  I have a Vodafone pay monthly contract and my wife Vodafone PAYG.  Unfortunately she is unwell and I will need to manage her affairs going forward.  Is there an easy way   Is th...

Si1 by 3: Seeker
  • 598 Views
  • 3 replies
  • 0 thanks

Resolved! Moving number but keeping contract active

Hi all,I started a new job recently and they have to record my work-related calls on my number.They have an app, that my number has to be ported into, then calls to my number are automatically recorded.I still require a contract and airtime etc. my n...

Emergency contact with Vodafone

My phone stopped working last night on my way home last.  "no service" showed at the top of the screen.I could not login in to Vodafone  because I couldn't receive the TFA code.  Vodafone's website said there were no known service problems in my area...

davetwo by 1: Seeker
  • 713 Views
  • 1 replies
  • 0 thanks

Calling one number issue

Hello Am new to this forum,been with Vodafone for 2 months so far & been really happy on Unlimited Max deal & speeds are excellent even in busy places. But i have one problem,and that's calling my brothers mobile. He has no blocks on my number and ne...

VODAFONE LTD GEMINI (I)

My Equifax report 1 week ago was rated as excellent then a change happened yesterday with a debt against  VODAFONE LTD GEMINI (I) for £24 going back years.  I had a Vodafone account (are  VODAFONE LTD GEMINI (I) the same people). Everything was paid ...

OneNumber & Apple Watch Series 8

Has anyone been successful in activating an Apple Watch Series 8 with a OneNumber subscription? I’ve been going round in circles for the last couple of days, but still ‘No SIM, no Connection’.

Roaming charges

I have had a Vodafone business account for more than 20 years. I'm exceptionally loyal.However, I now spend over half my time in France, as I have house there, and, just recently, find I am being charged £2/day for just sending a text! Oh, and when y...

address book

is there an address book online to view who you have called?

Incorrect Vodafone Default on Credit Score

An old cancelled Vodafone account is showing up on my credit score as a default of £34. I cancelled the account within the cooling off period, yet Vodafone kept incorrectly chasing me for a payment. I've since explained tens of times to them what hap...

Mush23 by 3: Seeker
  • 878 Views
  • 3 replies
  • 0 thanks