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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

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Phil by Community Manager (Retired)
  • 60929 Views
  • 156 replies
  • 12 thanks

Stranded in Silence: A Tale of Frustration and Neglect

In a world where a phone is often a lifeline, mine suddenly became silent. It all started with an emergency call last Sunday. Little did I know, that call would mark the beginning of a nightmare.As someone trying to escape an abusive situation, every...

5G Ultra Enablement Text

I took out a new Vodafone contract in June/July this year expecting to have access to 5G Ultra, which is available in my area, but I currently don't because it's not enabled until you receive a text saying it is.Has anyone actually received the text ...

Zone D and charges for send/receive WhatsApp messages

I’m in a zone D country (Argentina). I’ve installed a local eSIM and that has mobile data and data roaming switched on.  I’ve switched off data roaming for my vodaphone “uk home” sim. I’ve switched almost every app to off re mobile data - except maps...

MarkA61 by 2: Seeker
  • 336 Views
  • 3 replies
  • 0 thanks

Onenumber - Nightmare!!!!

My device plan was coming to an end so I started a new one, I was informed that this would end my Onenumber discount which I understood. However the day after I received an email saying my Onenumber had now been cancelled. So I thought a quick call t...

Bishuk by 3: Seeker
  • 250 Views
  • 1 replies
  • 0 thanks

Username and password

I have just been through trauma where my account username was changed twice and my password three times by Vodafone agents. They have had to set me up a new account.As part of the saga I was told that usernames and passwords must be in capitals. I ha...

BSM48 by 4: Newbie
  • 5843 Views
  • 17 replies
  • 0 thanks

My callers hear no ring tone when I'm abroad

I'm on an Unlimited Max with Entertainment plan and travel a great deal for work, predominantly in EU but occasionally further afield. For the past year or so, people who call me when I'm abroad don't hear my phone ring, they just get silence until I...

muppix by 3: Seeker
  • 10201 Views
  • 29 replies
  • 0 thanks

Handsfree dialing with Alexa

My mother is blind and unable to use any phone even if pre-configured with contacts etc. I understand Vodaphone now allows Alexa to 100% control phone dialling, so we would be very interested in setting this up for her. Do all the Vodaphone options (...

How do I find out what my current SIM PIN is?

I logged in to my account but I can't find a SIM PIN section anywhere.  Effectively I want to set one on my phone, but I have to put the current one in to change it and I have no idea what it is! Thanks in advance. 

JEVERETT by 1: Seeker
  • 304 Views
  • 1 replies
  • 0 thanks