24-08-2011 12:15 AM
I worked in England for a couple of years (2008-2009), and I decided to obtain a smartphone by an 18 months contract with Vodafone UK, paying GBP 35,00 a month. Everything was perfect for the moment, but five months later I had to head for my Vodafone store in Portsmouth and explained to them I had to leave England because of my University studies and I needed to cancel my contract.
I suggested the transference of my British contract to Vodafone Spain. His answer was clear "no". The assistant gave me two options: (1) use my English number in Spain using an special rate, and (2) pay for the rest of my contract- a very high amount of money (13 months) - I had no idea about mobile phone cancellation policies in UK before.
In such a situation, I had to make up my mind and take a decision. I had no means of paying the termination fee so I came back to Spain with the British phone and I stopped using it. My English debit card was cancelled automatically, it was a passport bank account, since my stay in England was temporary. No more bills were actually charged on that account.
What's my current situation? Three years later, I have reconsidered to do something in order to solve the situation. I have even thought about calling the customer service, but I'm feeling a bit ashamed of the circumstance.
Now, I'm planning on going back to England to attend a course and one of my worries, apart from any credit facilities to be able to pay for this debt, is whether I will have any problem when I go through customs at the airport.
Can you give me a piece of advice about what to do? What will it happen in the next future if I don't sort this situation out?
24-08-2011 10:31 AM
25-08-2011 09:45 AM
First and foremost a very warm welcome to the eForum, it is great to see new users here.
I honestly cannot say what would happen if anything at customs.
From your post I can assure you that the details will have been passed to a debt recovery agency and this will need to be resolved, your credit file will be affected by this for the a total of 6 years and may cause difficulty in you obtaining any further finance or agreements whilst in the UK.
In hindsight there would have been the option to transfer the agreement into another name, but when an agreement is taken it is for a set amount for a set period of time, clearly from your post this was not honoured.