20-02-2012 10:42 AM
My wife has an iPhone 3G and currently uses 360.com as her SMTP(?) outgoing mail server. Recently she has experienced intermittent problems with emails going undelivered and "bounced back". Any ideas why?
I think Vodaphon 360 is closed, or has closed. Will that mean she can't use the 360.com server to send mail from her phone? If so, can anyone suggest an alternative? She uses a POP3 email address - not a hotmail or toher web based addressed so I am a bit at a loss to know what to do??
Any help would be appreciated...
20-02-2012 11:06 AM - edited 20-02-2012 11:07 AM
Welcome to the forum.
You are correct in saying that since the 360 services has been closed by Vodafone your wife will no longer be able to send emails.
There are several alternative options aviable, all the details can be found in the FAQ's here
20-02-2012 11:11 AM
Thanks for that Nabs.
Disappointing if she can't use her exisitng email address! Am I reading that right or can she set up a gmail a/c, for example, and use the settings noted in the FAQS but have it send mail from her existing POP3 address?
20-02-2012 11:23 AM
the 360 service has been closed by Vodafone, and the servers have been/are being taken down, which unfortunately means that you will be unable to use the smtp.360.com outgoing mail server.
Depending on who your e-mail provider is, they may be able to advise on different outgoing server settings to the standard ones.
Your other option would be to open a free e-mail account (Yahoo!, hotmail, gmail etc) and use their outgoing server details in place of the 360.com ones.
Hope this is of some help
20-02-2012 11:35 AM
Thanks Grayman and Nab.
Still not clear - can she use her wxisting email address, or will opening a gmail account mean her mail is sent from a new address firstname.lastname@example.org for example?
PM me if you think knowing moe detail would help. Help so far much appreciated!
20-02-2012 01:22 PM
your wife would still be able to send using her existing e-mail address, but it may be appended with some thing like (sent on behalf of XYZ@mailproveider.com) which can be a bit annoying sometimes, but if someone hits reply to one of her e-mails it will go to her ordinary e-mail address, and not the "free" one.
Hope this clears things up a little
20-02-2012 01:26 PM - edited 20-02-2012 01:27 PM
Who is her current email provider?
I have two email addresses and run them both through my Gmail account.
The way i have it set up is to get GMail to check for new emails to my second address via my ISP's POP3 server(highlighted yellow in the screenshot). I have then authorised Gmail to send emails from my second account(highlighted red)
Fotr instructions on setting thuiis up follow the guides on Google Support Center