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Established Poster
vinod
Posts: 23
Registered: ‎18-10-2011
Accepted Solution

Adding a payg phone line for top-ups under an existing online account

Hi techteam

 

Re: adding a payg line for managing top-ups

 

I would like to know whether I can add my patners payg  number under my main account, which is a contract account with two numbers

Other option is to create a completely new account with payg number for just managing topups.

 

Is this possible, or online accounts separate for Payg and contract connections ?

 

Thanks

 

V

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Elite II
AnnS
Posts: 9,920
Registered: ‎25-03-2008

Re: Adding a payg phone line for top-ups under an existing online account

Hello vinod

 

You would need a separate account for the PAYG number, it cannot be added to the contract account, Vodafone have separate systems for contract and PAYG accounts.

Ann

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Tech Team
Amanda
Posts: 574
Registered: ‎05-07-2011

Re: Adding a payg phone line for top-ups under an existing online account

Hi vinod

 

Thanks for your post! As AnnS said you would need to have separate accounts to monitor both Pay Monthly and Pay As You Go online.

 

There is the option of moving the Pay As You Go number to a great value Sim Only package which means they’d all be under the same account.  :smileyhappy:

 

If this is something that you’d like to discuss please do pop me a message following the information I’ve sent you on a Private Message.

 

You can find your PM inbox here.

 

Thanks

 

Amanda

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