19-07-2012 07:56 PM
Thanks for your post. The BlackBerry services are purely for e-mail and BBM and the data included in your price plan is available to use for all other data services such as web browsing, apps, etc. You can change to an equivalent smartphone price plan part way through your agreement if you wish and remove the BlackBerry services. We're unable to reduce the cost but we can sidestep or increase your plan if you wish.
If you'd like us to run through the available options then please contact us directly via the details I've sent to you in a private message. You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.