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Rank 1: Guest
Jemil
Posts: 11
Registered: ‎08-09-2010

Blocking numbers

[ Edited ]

I don't know whether this is the right place for this thread I have recieved calls and text from those payday loan ******* and have no way of stopping them. I did a quick google and it seems some customers, weirdly enough Vodfone customers infact, have been getting them alot an despite sending "stop", are still recieving them (one person claims to be reciving 17 per day) much like everythign else when you contact vodafone (in my experience anyway), no one is able to help you. All I want, is for the number to be blocked from contacting me. I am not wasting valuable hours of my time writing to Quango A and Govt Agency B for absolutely nothing to happen and I'm not changing my phone number either. The scumbag company in question is GB Consumer Finance Ltd contacting me from 07557287188.. a Vodafone number no less. SURELY, making harrassing phonecalls and text messages warrants their removal from the Vodafone network. Or is it all the Governments fault?

Message 1 of 12 (20,130 Views)
Rank 49: Master III
AnnS
Posts: 11,770
Registered: ‎25-03-2008

Re: Blocking numbers

How awful for you to have that horrible company keep pestering you will phone calls and texts which you dont want. 

 

It wouldnt be possible to block a certain number from calling or texting you on the network or on your phone, but depending on which phone you have, there are some applications which are available.

 

The best thing to do, as you most probably have, is to tell them to stop calling you.  It could also help giving the number it own personal ringtone of silent, they will soon get fed up of not getting any reply.

 

This sounds very similar to those accident claim spam texts which were doing the rounds to just about every network and are coming from a mobile number and are computer generated to random numbers.  With a bit of luck, they hit an active number and the person receiving the text replies.  As soon as the networks stop the number, they go and get themselves another PAYG SIM with unlimited texts and start again, the networks cannot get on top of them. 

 

If you do receive any spam texts dont reply to them, not even to say STOP.  This will only let them know they have reached a genuine mobile number and will pass your number onto other spammers.

 

 

 

 

Ann
Message 2 of 12 (20,118 Views)
Rank 1: Guest
Jemil
Posts: 11
Registered: ‎08-09-2010

Re: Blocking numbers

Hi Ann, Thanks for your response, much appreciated that you took the time to offer alternative solutions. I will have to see if there's an App to do it, although I don't see why the ownice is on me. Vodafone are busy mugging other customers for their hard earned cash and not delivering. As soon as my contract is up, I'm gone, this network is the worst.
Message 3 of 12 (20,113 Views)
Tech Team
DaveCD
Posts: 5,808
Registered: ‎26-07-2011

Re: Blocking numbers

Hi Jemil.

 

Thank you for your post, it is great to see you here. :smileyhappy:

 

I too have been in a situation whereby these numbers have harassed me, I do not know how they got hold of my number either but I have seen enough posts on here to see it was either pure luck, or somewhere my number has been visible and on this note I can assure you ALL personal details with Vodafone are confidential.

 

AnnS (thank you) is correct with her post and we are unable to block particular numbers, it is either all incoming calls or nothing. The suggestion of assigning a 'Mute' tone may not be a fix, but it certainly promotes minimal disturbance and has been suggested even on BlackBerry Forums.

 

What handset do you currently use? Some of the handsets for example the Samsung Galaxy S do allow you to block certain numbers on the actual handset and we may be able to advise you with your current handset.

 

I am unable to suggest any third party apps but if any of our other users do, please feel free to chip in, I have also done a little digging in our eForum and came across this thread which may also be of assistance. :smileywink:

 

Hope to hear from you soon.

 

Many Thanks

DaveCD

 

 

 

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


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Message 4 of 12 (20,073 Views)
Rank 1: Guest
amarie
Posts: 2
Registered: ‎27-01-2014

Re: Blocking numbers

My ex is constantly phoning and texting me. Can I block his number?
Message 5 of 12 (1,808 Views)
Rank 1: Guest
amarie
Posts: 2
Registered: ‎27-01-2014

Re: Blocking Numbers

[ Edited ]

I want to block (removed for security). Ive been tortured by texts and calls.

Message 6 of 12 (1,807 Views)
Rank 50: Grand Master
drey_p
Posts: 12,747
Registered: ‎13-10-2009

Re: Blocking Numbers

Depending on your handset you may be able to download an app to block the calls and texts.  If the person continues to call and text after you have asked them to stop, you may want to report it to the Police as harrassment.


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:smileywink:
Message 7 of 12 (1,802 Views)
Tech Team
Andy
Posts: 7,506
Registered: ‎03-05-2012

Re: Blocking numbers

Hi amarie,

 

We’re unable to block specific numbers from calling you.

 

Some phones do have the ability to block individual numbers, you’d need to check your user guide to see if yours can.

 

As drey_p has mentioned, there may be an app available which will do the job for you.

 

The other alternative is to change your number.

 

If this is something you’d like to do, get in touch with us here.

 

Cheers,

 

Andy

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 8 of 12 (1,778 Views)
Rank 1: Guest
MurielRowland
Posts: 1
Registered: ‎10-03-2014

Re: Blocking numbers

[ Edited ]

I have a number on my phone which I now want blocking. So far this morning He has sent me at least 10 text and 4 phone messages. he has called me an

#####, #####, #####, #####,

Message 9 of 12 (1,313 Views)
Moderator (Retired)
James
Posts: 23,636
Registered: ‎21-07-2008

Re: Blocking numbers

Hi MurielRowland,

 

I can definitely understand why you’d want to block these calls and texts.

 

Unfortunately we don’t have any way to block a specific number at network level, however some phones do have a built in block list.

 

What phone are you using?

 

James

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 10 of 12 (1,305 Views)
Rank 29: Mentor III
biffo1963
Posts: 2,371
Registered: ‎16-05-2011

Re: Blocking numbers

No-one has yet mentioned this in this thread, so I will.  When installing an app ( or using a built-in faciltiy on your phone ) it is worthwhile to spend a minute or two checking what the app/phone feature actually does with the "blocked" calls.     What most of us would want, I suspect, is for calls from the "blocked" number to disappear into some sort of electronic limbo - however you are likely to find that many apps and phone features actually divert the "blocked" caller straight to your voicemail without your handset ringing.  Thus the nuisance caller(s) can still irritate you by leaving you voicemails.   

As for what happens if you disable your voicemail too - yes, good question !

Message 11 of 12 (1,301 Views)
Rank 36: Scholar V
hrym
Posts: 4,933
Registered: ‎27-07-2009

Re: Blocking numbers


MurielRowland wrote:

I have a number on my phone which I now want blocking. So far this morning He has sent me at least 10 text and 4 phone messages. he has called me an

#####, #####, #####, #####,


That sounds to me like harrassment and would be a matter for the police.

Message 12 of 12 (1,294 Views)