Pay monthly services

[TerryCTR]

I answered today and told them to stop calling me....will that mean I will be left in peace

[Wayne]

Hi TerryCTR

Yes. However, in the unlikely event that it doesn’t, simply follow Lees instructions above and we’ll sort this for you.

Thanks

Wayne

[aec1087]

Please can i be PM'd the instructions as well.

Thank You

[James]

Hi aec1087,

You don’t need to worry as a PM is on its way to you now, please follow the instructions on the PM and one of the team will be able to look at this for you.

You can find your PM inbox here.

James

If you have any comments regarding how I have handled your query today, please complete our short feedback survey.

[Shawscreen]

can i have this info too please, so that i can opt out...

wouldnt it be easier to post this info on here rather than PMing everyone individually ??

[Lee]

Hi Shawscreen,

Of course we can.

Any one of our customer service channels can remove you from marketing

I've sent you a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.

Cheers,

Lee

[jharrison71]

Has anyone had a call from this number before, if so what was it about ?

I think I have a contract running out so no doubt it will be about that.

Thinking its time for a change anyway maybe it will be better just to ignore the number in future.

[mari1970]

Hi jharrison71,

The number that has called you is the Vodafone Sales team, they may wish to talk to you with regards to your contract..

I have provided a link for all the numbers that Vodafone use to contact customers

http://forum.vodafone.co.uk/t5/Pay-Monthly-Services/Has-Vodafone-called-me-All-numbers-we-call-from/...

[PaulE]

Hi jharrison71, 

Mari1970 is spot on, that number is one of ours - I'm sorry to read that you're thinking of moving on though!

Before you do, why not see what we can offer you from here? I've sent you a PM - if you'd like a chat about your options, follow the instructions on how to contact us and we'll give you a call at a time to suit you

You can find your PM inbox here

Paul

[bobdung]

I requested a PAC code yesterday.. Got it via e-mail today and I've already been called by 0808 002 4636

So maybe it's to verbsally give me the PAC code?  Or ask why i want to leave (could find that out in the forum) or maybe to persuade me to stay -- doubtful..

[keels24]

hello can i have a pm so i can opt out of these calls aswell please

[Simon]

Hi bobdung

Thanks for your post. When your PAC Number has been requested we will always try to contact you where possible by phone to provide you with your PAC Number and take the opportunity to see if we can change your mind about leaving us.

We'd love you to stay, so if there's anything that we can do please notify us and I can direct you to our fantastic @VodafoneUKdeals team.

Hi keels24

I've sent a PM across to you with details of how to contact us to update your marketing preferences.

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

Thanks

Simon

[Atari3766]

Pleas can you advise on how to remove my number from the marketing list
Thanks

[darwin]

Any chance of getting removed from this list as well as this number keeps calling me.

[bobdung]

Quick followup on this. I've now been called about six or seven times from the 0808..xxx number and managed to answer three or four times.. Each time i've been met with silence and ended up hanging up.. This is pretty rubbish, I know all about automated dialers but come on, FFS, if you're trying to retain me or just talk to me, do it properly.

[Andy]

Hi bobdung,

Thanks for the post, I can see that Ben_H has responded on your other thread here. If you would like us to look into available options, please follow the instructions contained within the PM and one of the team will be in touch as soon as possible.

Thanks

Andy

Moderator

[Lee]

Hey Atari3766 and darwin,

I'm sure we can help with this one

I've sent you both a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.

Cheers,

Lee

[darwin]

Got an email on Sat saying I have been removed from marketing lists , but I got a call from this number today . What gives ?

[Wayne]

Hi Darwin

Thanks for your post here. It can take up to 7-10 working days for the information to filter down to our dialler system databases.

After this point you should no longer get any of these calls. Before this happens, I would simply ignore the calls until it filters through.

Thanks

Wayne

[Gizzi005]

Could I also get some information on this number please? The constant daily ringing from it's quite unnerving..