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Rank 1: Guest
Samm1992
Posts: 1
Registered: ‎13-09-2013

Call from 08456069659

I Received a call from 08456069659 claiming to be vodafone and offered me a deal with an iphone for being a valued customer as i have been with vodafone for a long time. They did not ask me for any of my bank details and the call did seem legit however they said they would send me an email to confirm the deal and i have yet to hear anything. Does anyone have any advice or a similar experience with this number?

 

Message 1 of 29 (19,552 Views)
Rank 28: Mentor II
biffo1963
Posts: 2,175
Registered: ‎16-05-2011

Re: Call from 08456069659

That number doesn't appear on the list of numbers that Vodafone call  from, so you have to assume it's not Vodafone until proven otherwise.

Message 2 of 29 (19,547 Views)
Rank 44: Oracle III
Nabs
Posts: 7,703
Registered: ‎06-05-2009

Re: Call from 08456069659

Quick search online shows that number to belong to a debt recovery agency... not sure why they would be offering you an iPhone deal. I'd be very wary of this one to be honest. 

 

Nabs



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Message 3 of 29 (19,521 Views)
Rank 28: Mentor II
biffo1963
Posts: 2,175
Registered: ‎16-05-2011

Re: Call from 08456069659

Nabs,

 

That'd be  a VERY quick search on line, lol !   I had a look a couple of hours ago and the impression I got was that back in 2011 the number did indeed belong to Eurodebt Recovery, but that more recently it seems to belong to some sort of telemarketing outfit.  Different arms of the same company , possibly ?  Or maybe just Eurodebt giving up the number and someone else taking it on.    Anyway it's stilll sus whatever it is.

Message 4 of 29 (19,503 Views)
Rank 44: Oracle III
Nabs
Posts: 7,703
Registered: ‎06-05-2009

Re: Call from 08456069659


biffo1963 wrote:

Nabs,

 

That'd be  a VERY quick search on line, lol ! 


Certainly was!

 

EuroDebt appears to be have been a trading name of Pentagon (UK) Limited who also own a comany by the name of MoneySave Solutions so maybe it's them thats been calling.

They still sound a bit of dodgy setup.

 

Nabs



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Message 5 of 29 (19,491 Views)
Tech Team
James
Posts: 23,326
Registered: ‎21-07-2008

Re: Call from 08456069659

Hi Guys,

 

It’s not one of our numbers so I would definitely be cautious when discussing deals or account details with them.

 

James

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 6 of 29 (19,419 Views)
Rank 1: Guest
nparker7
Posts: 1
Registered: ‎22-10-2013

Re: Call from 08456069659

Hello,

 

I just recieved a call from this number claiming to be you. They were wanting to reward me for being such a loyal customer for such a long time. He told me they couldn't directly give free things away as part of their scheme but instead could order massively discounted products as a reward. I was told I would recieve a free iPad mini tomorrow morning on my doorstep, and I would only need to pay £26 a month for the data and £4 something for the delivery. I was told both of these charges would appear on my usual Vodafone bill. 

The guy on the phone could tell me when I took this phones contract out, what phone I had, didn't need any of my bank details, and only for me to confirm my address (which I did very fast to make sure he wasnt copying it down).

Have I just been scammed!? I am very worried that he was able to tell me when I took my contract out, what phone I had, already knew my bank details, and was able to add this extra cost to my already vodafone bill if this is a scam. 

He also said I could change my mind within seven days by either calling 191, emailing or going in to a vodafone store.

Thank you,

 

Natalie

Message 7 of 29 (15,592 Views)
Tech Team
Ian_C
Posts: 2,695
Registered: ‎05-03-2010

Re: Call from 08456069659

Hi nparker7,

 

You can find a full list of the numbers used to call you here.

 

If you want us to check the account I'd recommend calling the team on 191 free of charge from your mobile.

 

Cheers

 

Ian

 

 

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 8 of 29 (15,416 Views)
Rank 1: Guest
AdmiralsReserve
Posts: 1
Registered: ‎24-10-2013

Re: Call from 08456069659

Had yet another phone call from this number; purporting to be Vodafone and offering me a tablet.

 

I mentioned this post; and said they may be working on behalf of Vodafone; but too my understanding they were not 'actually' Vodafone.

 

The salesperson was adamant they were calling from Vodafone; and mentioned they wouldn't be allowed to state such a thing as OFCOM wouldn't allow it.

Message 9 of 29 (15,148 Views)
Rank 44: Oracle III
Nabs
Posts: 7,703
Registered: ‎06-05-2009

Re: Call from 08456069659

Ive had a pin put on my account that callers must give me so i know that they are from Vodafone. Might be worth getting the eForum team to set one up for you.

Nabs



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Message 10 of 29 (15,129 Views)
Tech Team
Tech Team
Kay
Posts: 7,564
Registered: ‎04-11-2008

Re: Call from 08456069659

Hi AdmiralsReserve, 

 

If you would like a pin adding to your account for us to quote when we call we can do this. 

Take a look here for how to get in touch.

 

Thanks, 

 

Kay

 

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 11 of 29 (14,953 Views)
Rank 2: First Poster
Sander123
Posts: 37
Registered: ‎10-04-2012

Re: Call from 08456069659

been getting calls from this number every day myself to.

 

Vodafone been selling/giving info to third parties?

Message 12 of 29 (14,074 Views)
Tech Team
Sukhi
Posts: 5,714
Registered: ‎13-01-2010

Re: Call from 08456069659

Hi Sander123

 

We do not sell or provide third parties with customer information. If you would like us to turn off your marketing preferences please pop me a message here.

 

Thanks

 

Sukhi

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 13 of 29 (13,963 Views)
Rank 1: Guest
ailishmalone96
Posts: 1
Registered: ‎21-11-2013

Re: Call from 08456069659

Hi,

 

I've been recieving calls from this number, I answered once and was told that it was a Vodafone employee. They asked to speak to my mum (I assume this was because the contract is in her name). I searched the number online to see if it was genuine, I've been getting calls from a few dodgy numbers lately and I came across this. I downloaded the Vodafone Protect app but I would like to add a pin for legitimate Vodafone callers to give me when calling, I don't know how to go about this though. I've searched the website and eForum but could not find anything. 


Any help please? 

Thanks!

Message 14 of 29 (11,103 Views)
Tech Team
James
Posts: 23,326
Registered: ‎21-07-2008

Re: Call from 08456069659

Hi alishmalone96,

 

We can add special instructions on an account with this information as long as you are an authorisation on the account.

 

If you’re not an authorisation on your mums account, ask her to contact us here to add this.

 

You can also see a list of numbers we call from here.

 

James

 

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 15 of 29 (10,958 Views)
Rank 1: Guest
SamGrimes
Posts: 1
Registered: ‎15-12-2013

Re: Call from 08456069659

I received a call from this number on Thursday around 7.40pm. It all seemed genuine and I didn't want anything being offered. However he first asked for me to confirm who I was with the 1st and 4th digits of my pin. I told him and he said he must have heard wrong and had to redo, could he have the 2nd and 3rd...
It wasn't until today I thought back and realised I'd given him full pin. I phoned Vodafone on 191 and got out through to account help and changed my pin. I asked the guy if the call was genuine and he said there was a record of it in the system.
I don't know though, if there is a record on the system, but the tech team On here say it's not their number then I don't get it. Think I may request one of these codes for them to quote though...
Message 16 of 29 (7,874 Views)
Tech Team
Andy
Posts: 6,911
Registered: ‎03-05-2012

Re: Call from 08456069659

Hi SamGrimes,

 

We can certainly look into increasing the security on your account.

 

See how to get in touch here.

 

Thanks,

 

Andrew

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 17 of 29 (7,794 Views)
Rank 1: Guest
jock999
Posts: 3
Registered: ‎04-02-2012

Re: Call from 08456069659

Can anyone from Vodafone confirm if this number (08456069659) is anything to do with them. Have had two calls in last 2 days, which I have not answered. I have a habit of checking these type of numbers first and found this forum. I don't wish to have a rant at them if they are acting on behalf of vodafone although I never accept telesales calls of any kind.

Message 18 of 29 (7,587 Views)
Tech Team
Dave
Posts: 13,816
Registered: ‎28-11-2008

Re: Call from 08456069659

[ Edited ]

Hi jock999,

 

That's not one of the numbers we use. You can see them listed here.

 

Dave

 

 

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 19 of 29 (7,479 Views)
Rank 1: Guest
jock999
Posts: 3
Registered: ‎04-02-2012

Re: Call from 08456069659

[ Edited ]

Have to say I find it strange that when I receive a call from 08456069659 and I tell them that Vodafone have told me this is not one of their numbers, before cutting them off,  I have received within one minute a call from 01709765330,  which is listed as Vodafone.

I cannot find anything on my account re Marketing Preferences so I can stop getting tele sales calls. I do not deal with any sales type persons by phone. How do I stop being pestered by Vodafone.

Message 20 of 29 (7,351 Views)