Support:

Pay monthly services

Search in eForum:
Reply
Occasional Poster
puppy8910club
Posts: 3
Registered: ‎04-04-2012

Cancel New Contract **Urgent**

Hi,

 

I placed an order online a few days ago but i wish to cancel. I selected phone to be delivered to my local store.

 

I have been trying every number to get someone to cancel this order as the phone has not even been delivered but no one was able to help apart from saying i should collect phone from store then arrange to return via courrier.

 

I am due to go on holiday tomorrow so i will not be here to collect phone when it arrives and arrange to return within the 7-14 day cooling off period.

 

Order number: o327259143

 

I am concerned that i will enter a contract i do not wish to have any longer and i am away on holiday for 2 weeks as from tomorrow. I have been trying to seek someone to cancel this and i am also unable to contact local store or visit them to discuss.

 

Appreciate your help

 

Message 1 of 4 (1,020 Views)
Occasional Poster
puppy8910club
Posts: 3
Registered: ‎04-04-2012

Re: Cancel New Contract **Urgent**

*bump*

Message 2 of 4 (1,003 Views)
Tech Team
Dave
Posts: 10,022
Registered: ‎28-11-2008

Re: Cancel New Contract **Urgent**

Hi puppy8910club,

 

So we can look to help I'll get you a private message sent out. Just follow the directions in there to get us the details we'll need to help.

 

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

 

Dave

Message 3 of 4 (995 Views)
Occasional Poster
puppy8910club
Posts: 3
Registered: ‎04-04-2012

Re: Cancel New Contract **Urgent**

ok thanks email sent

Message 4 of 4 (989 Views)