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[jeebay]

HI

Ive got 3 months left of my contract, but Im wanting to end it and go for another network, im wanting to keep my number though. I understand there will be an early cancellation charge, but how do I go about keeping my number? 

Thanks

[_365_ · Accepted solution]

its quite simple...call 191 and request your pac...they will give you it and let you know what your early termination fee is (this may change depending on when u actually submit your pac to a new provider i.e. u may have paid another bill by then) - the pac is valid for 30 days from issue

U source new package and give them your pac, this will effectively cancel your agreement, transfer your number and voda will issue you an invoice with the outstanding balance on it...

[jeebay]

Nice one, really does sound simple!

Thanks for that 

[PaulE]

Hi Jeebay, 

_365_ is absolutely spot on here

Was there a reason why you wanted to cancel and switch providers?

I'd love to see if I can tempt you to stay, and help you with your PAC if not so I've sent you a PM with some instructions on how to contact us - pop us an email in and we'll give you a call.

You can find your PM inbox here

Paul

[jeebay]

Thanks, but I phoned last night and got my PAC number.

I wanted to cancel as the vodafone signal keeps dropping where I live for a day or two at a time, and I was a bit fed up of that.

Also I should have been able to upgrade last week but the contract changed and now I cant upgrade till the end of April, so wasnt too chuffed about that, so found another deal elsewhere.

Thanks