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Peer II
jennig
Posts: 81
Registered: ‎01-03-2010
Accepted Solution

Cancelling contract

What is the penalty for cancelling my contract with Vodafone? I know im still in my current contract im even willing to hand back the phone but with the lack of support and lack of customer service understanding I really can't see how I will ever get my issued resolved I rather pay a penalty and leave vodafone after 8 years of service :smileysad:... The customer service manager was appauling this morning and not very polite nor did she understand a word I was saying!

 

Does anyone know the monthly amount you would have to pay for cancelling 

Message 1 of 6 (1,967 Views)
Mentor III
_365_
Posts: 669
Registered: ‎24-08-2011

Re: Cancelling contract

the simple answer is your outstanding commitment x your monthly line rental (-20%) i.e. 6 months x £40 = £240-£48 = £192

 

 

Message 2 of 6 (1,910 Views)
Peer II
jennig
Posts: 81
Registered: ‎01-03-2010

Re: Cancelling contract

Thanks not the best news I really hope the forum team gets back to me with my issue i posted earlier :smileysad:
Message 3 of 6 (1,905 Views)
Mentor III
_365_
Posts: 669
Registered: ‎24-08-2011

Re: Cancelling contract

I saw the earlier one...I'm hope it'll be worth the wait :smileyhappy:

Message 4 of 6 (1,904 Views)
Moderator (Retired)
DaveCD
Posts: 4,266
Registered: ‎26-07-2011

Re: Cancelling contract

Hi jennig

 

I have seen and responded to your earlier post and hopefully we can resolve both queries at the same time.

 

Hope to hear from you soon.

 

Many Thanks

 

DaveCD

eForum Team

Message 5 of 6 (1,898 Views)
Peer II
jennig
Posts: 81
Registered: ‎01-03-2010

Re: Cancelling contract

Thank you situation solved :smileyhappy: 

Message 6 of 6 (1,876 Views)