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20-11-2011 08:43 PM
Charged me 100 pounds without clear reason
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| Description | Amount |
| Balance from last bill | £66.05 |
| Direct debit payment 2 Nov | cr£60.99 |
| Credit card payment 14 Nov | cr£100.00 |
| Equipment & other activities 18 Oct | £100.00 |
| Adjustments | cr£5.06 |
| Balance | £0.00 |
I have check my account,but clearly, there's no further explaination or e-mail notification that i should pay 100 pounds!
Is there any way to find out?
23-11-2011 10:48 AM
Re: Charged me 100 pounds without clear reason
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Hi athlon3721,
Without seeing your account, I couldn't say for definite what the £100 charge is for. As it shows as equipment and other activities though, the likelihood is that it's for a phone or accessory.
If you'd like us to check on this for you, then please reply to the email I'm about to send you. Alternatively, if you give customer services a call on 191 or 08700700191 then they'll be able to check too.
Kind Regards,
George.






