20-11-2011 08:43 PM
|Balance from last bill||£66.05|
|Direct debit payment 2 Nov||cr£60.99|
|Credit card payment 14 Nov||cr£100.00|
|Equipment & other activities 18 Oct||£100.00|
I have check my account,but clearly, there's no further explaination or e-mail notification that i should pay 100 pounds!
Is there any way to find out?
23-11-2011 10:48 AM
Without seeing your account, I couldn't say for definite what the £100 charge is for. As it shows as equipment and other activities though, the likelihood is that it's for a phone or accessory.
If you'd like us to check on this for you, then please reply to the email I'm about to send you. Alternatively, if you give customer services a call on 191 or 08700700191 then they'll be able to check too.