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Rank 1: Guest
athlon3721
Posts: 5
Registered: ‎16-11-2011

Charged me 100 pounds without clear reason

DescriptionAmount
Balance from last bill £66.05
Direct debit payment 2 Novcr£60.99
Credit card payment 14 Novcr£100.00
Equipment & other activities 18 Oct£100.00
Adjustments cr£5.06
Balance£0.00

 

I have check my account,but clearly, there's no further explaination or e-mail notification that i should pay 100 pounds!

Is there any way to find out?

 

 

Message 1 of 2 (1,697 Views)
Moderator (Retired)
George
Posts: 6,455
Registered: ‎15-09-2009

Re: Charged me 100 pounds without clear reason

Hi athlon3721,

 

Without seeing your account, I couldn't say for definite what the £100 charge is for. As it shows as equipment and other activities though, the likelihood is that it's for a phone or accessory.

 

If you'd like us to check on this for you, then please reply to the email I'm about to send you. Alternatively, if you give customer services a call on 191 or 08700700191 then they'll be able to check too.

 

Kind Regards,

 

George.

Message 2 of 2 (1,618 Views)