Pay monthly services

[lahkesis]

Will someone explain to me eforum staff what is the meaning of YPL 24 HH C 300m UTx VP VMI ? When I checked my online account for my Vodafone contract bill and I was shocked with the "YPL 24 HH C 300m UTx VP VMI " bill?? which is not explained properly in the bill or whatsoever it means? I'm always over my contract bill because of that and im not happy with it! I got two contract phones and my first contract phone expires and after that whenever I look at my bill for my second contract phone I keep getting that "YPL 24 HH C 300m UTx VP VMI" bill?? Please reply asap as i keep getting this now for two months!

[SynthFG]

YPL 24 HH C 300m UTx VP VMI

Is a description of your contract

YPL = Your Plan, all contracts are under these Terms and Conditions

24 = number of months you have signed up to as a minimum contract period

HH ??

C ??

300m = 300 mins per month Landline and VF calls included in the plan

UTx = Unlimeted Texts

VP = Vodafone Passport

VMI ???

When you say your first contract expired,

do you mean that you had 2 contracts on the same bill and the first reached the end of it's minimum term a couple of months ago

Also you are aware that a mobile contract term is the minimum that you are locked in for and that the contract continues on a rolling monthly basis after this point until you cancel it in writing giving 30 days notice, use a pac to move the number to another provider or upgrade/change the contract

[redpages]

VMI would be Vodafone Mobile Internet as part of the priceplan

[Grayman]

I am not 100% sure, but the "C" may refer to the level of handset which is available with the tariff at point of taking out the contract/renewal, and "HH" may refer to HOUSEHOLD which is a discount package or line rental of some sort which I am not familiar with, but one of the MODs may be able to shed some more light on what it is, and how it works

[bertyb]

Think all is covered, HH is household which were plans at discounted rates when customer had additional lines

Guess the C is for choice, as handset categories are Essential Choice and Premium 

[DaveCD]

Hi lahkesis

Thank you for your post and I am please that our community have worked together to answer this for you.

Just so this is clear

YPL = Your Plan which refers to the tariff group

HH = Household Which is a promotional tariff for a new line taken as out normally as an additional agreement.

C = Choice which means this tariff is to be selected with a choice handset (handsets are catagorised as Essential, Choice and Premium depending on the value).

300 - This is the muber of minutes in your tariff

Utx = Unlimited Texts

VP = Vodafone Passport so you can get cheaper minutes whilst abroad

VMI = Vodafone Mobile Internet

If you do still have any further queries please complete and reply to the email I have just sent to the address you registered with on here and we would be happy to take a look at this for you!

Many Thanks

DaveCD

eForum Team