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Occasional Poster
Rbuck1
Posts: 4
Registered: ‎14-05-2011

Early Upgrade

Hi,

Is it possible to upgrade early?

My phone has recently given up on me, my contract is due for renewal in February 2012 but i really require an upgrade before then. Is this atall possible and if so what are the Ts&Cs?

 

Regards

Ross

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Virtuoso V
Nabs
Posts: 5,569
Registered: ‎06-05-2009

Re: Early Upgrade

Hi Rbuck1,

 

Upgrading this early would require you to pay off the remainer of your contract, customer services(191) would be able to give you the exact amount this would cost for your contract.

 

On another note have you had your phone sent on for repair? As you are still in contract this wouldn't cost you anything. All the details can be found here



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Moderator (Retired)
Helen
Posts: 1,745
Registered: ‎08-06-2009

Re: Early Upgrade

Hi Rbuck1

 

A big warm welcome from all of us here at the eForum!

 

We can certainly take a look at the upgrade options for you. I've got an email on its way to you now, if you can reply to this we'll be in touch as soon as possible to discuss the options with you. :smileyhappy:

 

I look forward to speaking to you soon,

 

Cheers, Helen

 

Web relations Team

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