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SJP
Occasional Poster
SJP
Posts: 2
Registered: ‎03-12-2011

Early upgrade not showing iPhone

Hi there, when checking online I have noticed I can upgrade early however when I try I am not offered the iPhone 4 or 4s which is really what I am looking to upgrade to. Could some one please let me know if it is possible to upgrade early to either of these or is the only way to get one going to be ending my contract early by paying of the last few months and starting a new contract? Was hoping to do this before Christmas with a bit of luck. Cheers
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Virtuoso V
Nabs
Posts: 5,569
Registered: ‎06-05-2009

Re: Early upgrade not showing iPhone

Hi SJP,

 

You most definatly can upgrade to an iPhone.

 

When you are on the upgrade page check the menu on the left, it should have an option to upgrade to iPhone/

upgrade iphone.png

 

Bear in mind that as it would be an early upgrade you would have an upgrade fee to pay. This is to cover any remaining cost on your existing handset that has not yet been payed off.

Also something to remember when you upgrade your price plan changes straight away, not when you receive your handset, whoch at thge moment could be a couple of weeks depending on which model you choose.



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SJP
Occasional Poster
SJP
Posts: 2
Registered: ‎03-12-2011

Re: Early upgrade not showing iPhone

Thanks for your reply I have checked again today and it looks like there may be an issue with the site as there's a message stating its down at the moment. Will try again later.
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Administrator
Matt
Posts: 14,638
Registered: ‎15-09-2009

Re: Early upgrade not showing iPhone

Hi SJP

 

I'm not sure if you have managed to resolve this through the website but were still here to help :smileyhappy:

 

I have sent you an email if you could reply back with the information needed we'll be in touch.

 

Thanks

Matt

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