Pay monthly services

[MTay]

Ive just been offered a early upgrade!

Ive had some problems with my reception but vodafone kindly did give me a new phone,things have picked up better signal!not amazing!just think it down to model,so want to try a new phone!

Im confused to how much they want to charge me it says a one of fee then a charge for the handset?

does anybody know how much better the contract offers will be if i hold out until june/july?at the moment they seem a little pricey!

especailly when i compare to a relatives contract,he gets the iphone 4 for less than £20 a month just because hes a loyal customer!

[SynthFG]

Never upgrade through Voda unless you want a handest crippled by there branding and bloatware, and poor deals

wait a few months then shop around and see if you can get a better deal from another operator or indipendant distributor (CPW, or one of the mobile sites)

or if you want an iPhone, wait a few months for the iPhone5 in June/July time then threaten to leave and see what they offer (tho Iphone prices tend to be locked by apple)

[MTay]

im waiting for a moderator to reply after he was closing down my thread to respond here

but hasnt??

i just want some answers so i can decide what to do!!!

[Andy]

Hi MTay,

I've just responded on the new thread you've just posted here.

Thanks

Andy

Moderator

eForum Team

[jessrundell]

Hi,

My iPhone 3G was stolen at the weekend.  I have reported it stolen and got the phone barred, and was very thankful to be told on the phone that I could upgrade early online from now, as I had thought I'd have to wait until June when my normal upgrade date is.

My only problem is I have been trying to use the upgrade online tool for 2 days and it just won't work!  It comes up with an error message saying "Sorry for the delay, we are currently experiencing high demand for this service, please try again later".  Just wondering when this will be fixed as I really want to get my phone situation sorted out!  I tried calling customer services but all they could advise was to wait and keep trying.

[Andy]

Hi jessrundell,

Welcome to the eForum, it's great to see new faces on here

So that we can look into the available options for you, I've just sent an email to the address you registered with. If you can reply back with the requested information, one of the team will be with you as soon as they can.

Thanks

Andy

Moderator

eForum Team

[jessrundell]

Hey,

Thanks for replying so quickly!  I've just checked my email (and my junk folder) and I don't have an email so you might need to resend it.

Cheers, Jess

[Andy]

Hi Jess,

I've just resent the email to you. Can you let me know if you receive it please?

Thanks

Andy

Moderator

eForum Team

[iael]

QUOTE

"Hi deviant,

The upgrade period remains 70 days via all channels. Can you advise where you're seeing 50 days for me?

I'm popping you an email too, though, so we can look into deals for you - just reply back!

Dave

eForum Team"

When i go to upgrade my phone through "my account" it says upgrade available 50 days before end of contract, is this not correct?

[k3lly]

Can somebody email me RE: an upgrade please. The options available to me online are not that great. I could cancel my contract and sign up to a better deal as a new customer which I find really odd!!

Thanks in advance.

[Andy]

Hi k3lly,

Welcome to the eForum, it's great to see new faces here

As requested, I've sent an email to the adress you registered with, just reply at your earliest convenience and one of the team will be with you as soon as they can.

Thanks

Andy

Moderator

eForum Team

[puruho]

Hi mods, Can you send me an email please? I'm due for an upgrade. Thanks!

[FRESTERNATOR]

Hi,could you please send me a email.I would like to take advantage of the 190 day upgrade offer.Thanks in advance.

[Andy]

Hi puruho and FRESTERNATOR,

Emails have just been sent to both of you

Thanks

Andy

Moderator

eForum Team

[tom-f1]

I too would like to take advantage of the online 190 day upgrade offer. But..

What happens to the remaining cost of the old contract if you change price plans? Do you have to buy out of the remaining months? Does it get added to the monthly cost of the new contract?

Thanks in advance.

[Matt]

Hi tom-f1

I have sent you an email so we can take a look and give you a call

Thanks

Matt 

Moderator

[FRESTERNATOR]

Just wanted to say I upgraded early yesterday to a iphone 4 on a 18 month contract which was exactly the same deal I would have got as a new customer,no extra cost for the phone other than the £89 anyone would have paid on the price plan I selected.Very happy with the service and the deal I recieved and I was not even within 190 days of my contract ending well done Vodafone.

[beccarounce]

Hiiii... I'm just wondering how I take advantage of the 190 day early upgrade?... my contract ends 5th july 2011 and my nokia 5800 has finally given up on me and I'm using a £20 samsung.... I've been a vodafone monthly customer for 10 years now and really dont wanna leave but i'm desperate for a new phone.. can you help?x

[Lee]

Hey beccarounce,

Thanks for letting us know you'd like to upgrade with Vodafone.

I've just sent an email to your registered eForum address. All you have to do is fill out the requested security information and hit reply and we'll be in touch to go through your options.

Cheers,

Lee

eForum Team

[klaire]

Hi

I have just been reading threads with regards to a early upgrade, if possible if someone could please contact me about this as my phone is on its last legs.

Many thanks

Klaire